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Thursday, July 24, 2008

Once the "newness" wears off

Well, I've been using the iPhone as my primary business communications device now for a week. I figure that's enough time for the thrill of a new device to wear off and to have an honest opinion.

The bottom line: The iPhone is far from perfect, but I'm not going back to my Goodlink Enabled Treo 750.

The battery is the big challenge. If you keep your fingers off the screen and don't make any calls, you'll make it thru the day. If you are obsessed with your inbox like me, you've better make sure you'll not be away from a charger for more than 4 hours at a time. With the conscious effort to ensure it's always plugged in at home, in the car, and whenever convenient at work, i've found I am not running below 20% very often.

ActiveSync appears to be able to Sync multiple contact folders. I've created a folder underneath my contacts for CompanyContacts and it appears to be sync'ng them. Unfortunately, It doesn't appear to like the format we use for company contacts (we start the contact name off with the company name) and so it appears to be a little confused. The bottom line is that while not as convenient as accessing the public folder, I should be able to script an update to happen daily.

My biggest disappointment with Apple's mail client is that it goes completely limp when you have no coverage. It appears to download headers only until you attempt to access the message. You can't read unread, move, or delete messages when you have no coverage. This is VERY annoying and I can't see Apple leaving it this way past the next major software update. I haven't used any other ActiveSync device with this limitation. You are able to compose NEW messages which get stored in the outbox and reply to messages that are already downloaded. With airplane mode enabled, you can see which features are disabled. When in an area with spotty coverage, you'll get an error when trying to move/delete/etc.

I'm a pretty demanding user (and so are the rest of the guys at SNI). My expectation is that everyone will want (and get) one of these at SNI in August.

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